The New Model for Garrison Management
In 2006, S&K Aerospace began work designing a complete, web-based Garrison management program. This system, titled the Virtual Operations Center (VOC), manages all aspects of a unit deployment, reset, training and redeployment. Through a series of ticket-based family support systems, online Effects Based Assessments (EBAs) and other web tools, this system is slated to become the new standard.
By using the Internet as a platform for best business practices combined with Lean Six Sigma process modeling, the end result is a robust, secure, efficient management system.
The VOC currently manages the following processes:
- Family assistance center:
- Tiger Team Database (TTD):
- JAG claims reimbursement:
The VOC system is accessible from any location on the globe, provided the user is behind a U.S. Army firewall and has a valid AKO login and permission to access.